Family-Owned, Community-Driven: Why We Built IBA

Because this business isn’t just what we do—it’s who we are.


When we started Illinois Benefit Advisory, we didn’t have a big marketing budget or a fancy corner office. We had something better: a deep belief in helping people the right way - with honesty, clarity, and compassion.


We saw too many friends, neighbors, and loved ones being sold policies they didn’t understand, from people they never saw again. Too many people being sold policies only because the agent made a bigger commission off of. That didn’t sit right with us. So we built something different.



🏠 Built Like a Family—Because It Is One

We’re not some big-box agency. We’re family-owned—and when you sit across the table from us, you feel that. You’ll talk to real people who know your name, not get lost in a voicemail maze. We answer the phones ourselves. No middlemen, no bouncing around. Our clients have direct access to our personal cell numbers—because that’s how trust is built. We’ll take the time to explain things, not brush you off. We’ll ask about your kids. We’ll want updates on your pets. And when life changes (because it always does), you’ll know exactly who to call.



🌾 Rooted in the Community

We don’t just serve this community, we live in it. We shop at the same grocery stores, go to the same events, walk our dogs on the same sidewalks. That matters to us.


We want to be the kind of business that makes our town and surrounding towns better - by protecting the people in it. Whether that’s through sponsoring a booth at a local fair, helping someone understand Medicare for the first time, or showing up for a family navigating a diagnosis - we’re in it with you.



🧠 IBA Insight:

Being family-owned isn’t just a bullet point on a brochure. It’s our culture. It’s how we make decisions. And it’s why our clients stay with us and refer their friends and family to us. Because they know we’ll take care of them like we would our own.

Have more questions? We’d love to hear them—because your peace of mind is our job.

 

📞 Call us today at (217) 906-4200 or schedule a free consultation to start planning for your Medicare coverage.

 

Back to blog